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Last year, I wrote a post for
Employee Evolution entitled, Helicopter Managing Fails
With Some Gen Y & Corporate America's Pushing Back. In
it, I outlined the frustration felt by managers and some
of the ways they had chosen to revamp their workforce
strategy so that they didn't have to deal with
developing Gen Y talent. The post created a lot of
discussion and inquiries, and hopefully, shifted more
than a few readers perception of the situation.
Fast forward a year and the job
market is a very different place. So, the question
arises: Has the situation changed? The answer is both,
"Yes" and "No." Let me explain...
On-line savvy, coupled with career
angst, has pushed Gen Y to take the situation by the
horns. A simple Google search on the key terms "Gen Y
Career Blog" yields 240,000 entries. Young professionals
are sharing their thoughts, frustrations and fears in an
effort to find solace and satisfaction. My firm worked
privately on the career strategy of over 70
twentysomethings last year alone. The good news is that
Gen Y's true career reality upon graduation is finally
being conveyed to those that need to know: a diploma is
little more than a ticket to the career starting line.
Smart Gen Y are seeking guidance from experts (and I
don't mean their parents!) and learning how to manage up
so they can achieve career results that make them feel
successful.
Managers have learned a thing or
two as well. A reality check and ownership of their
mistakes have helped them see that A) like it or not,
Gen Y is the next generation of leaders, and B) there is
a HUGE difference between managing and coaching Gen Y
talent. More than 500 executives participated in a
dynamic multi-generational coaching program designed to
help leaders leverage generational differences and
enhance communication between team members of all ages.
More than a few of these talent managers approached me
at the break and said, "Wow, I've been complaining about
Gen Y employees all this time, but now I see how I've
been a part of the problem." In fact, to help both
managers and parents understand the difference, I
created a free e-book entitled, Stop Hovering: 10 Rules
for Effective Elevator Parenting. The book provides
readers with some much needed perspective on the impact
Helicopter Parenting/Managing has negatively affected
the Gen Y young professional. It also outlines how
Elevator Parenting/Managing creates a more independent,
resourceful and most importantly, happy Gen Y
adult/employee.
Those are the good things I've
seen evolve in the last year. However, all is not rosy.
The enhanced discussion around the disconnect between
Gen Y and management has also caused some bad behavior
and added frustration on both sides. Stories of Gen Y
professionals texting in their resignations to corporate
jobs and managers making offensive remarks about Gen Y's
intelligence haven't helped the effort to get the two
sides working better together. The overall mindset of
each group actually reminds me of the Kubler-Ross
5-stage model of grief. It's as if Gen Y has moved past
anger ("We're not going to take it!" was last year's
mantra), and is currently hanging in between bargaining
and depression. While management has cleared denial and
sits squarely in anger. ("It's not us, it's them." has
been replaced with, "This isn't fair - I'm ready to
retire and now I have to coach a bunch of kids on the
fundamentals?!")
The solution? Time and dedication
to the personal and professional growth of both sides.
We must continue to identify the challenges of a
multi-generational workforce and try to find new ways to
achieve results that satisfy both sides. Gen Y and
management need to strive for stage five - acceptance.
In fact, here are three recommendations for each to
consider:
Gen Y
1. Leverage professional
development resources (books, on-line career tools,
videos, courses, blogs, strategists, etc.) and build a
plan to make your Career Identity (the 10 second answer
you want to be able to articulate when somebody asks,
"What do you do?") a reality.
2. Stay put in a job for two years
and teach yourself how to be satisfied with your life
even if you aren't satisfied with your job. You'll be
able to prove to future employers you've got sticking
power and are worth investing in.
3. Find a life mentor(s) (not just
a career coach and someone outside your immediate
family) and work with them to make changes that will
yield new/different results and experiences you can
learn from. I know I'm stating the obvious, but please
be sure to reward your mentor with lots of updates on
your progress and plenty of thanks for the time and
energy they give you.
Management
1. Have your coaching and
communication skills inventoried to determine how
prepared you are to coach Gen Y and integrate them into
your multi-generational team. Then, get the appropriate
resources and training to develop/enhance your skills.
2. Succession plan by identifying
young talent and carving out specific time in your
schedule to give them the one-on-one they want and need
to speed up their ability to meet and exceed your
expectations.
3. Assess your
corporate/departmental culture and look for ways that
you can create an environment that transcends
generational differences. Regardless of age, what are
the key elements of your business strategy that speak to
all employees and what can you do to create
opportunities to enforce unity?
The reality is that only the true
opportunists from both sides will be the ones who see
value in the above and will take the steps necessary to
capitalize on the situation. Gen Y who embrace these
recommendations will see fast-track growth in their
careers. Managers who do the same will be seen as
effective leaders. The choice is yours - what will you
do? I'd personally like to see Part III of this post
next year outlining significant growth. I hope readers
of this post feel the same. If so, please share what
you've read here. Offering new perspective is the best
way to plant the seed of growth.
J.T. O'Donnell is a nationally
syndicated advice columnist, author and founder of
CAREEREALISM. Her work has been recognized by leading
sources including, CareerBuilder.com and
BusinessWeek.com for it's timely, cutting-edge job
search and career strategy advice for young
professionals (ages 18-40). For more articles, visit her
at
www.CAREEREALISM.com. |