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After years
of working in the executive staffing and recruiting
industry, collaborating with countless hiring managers
and human resource administrators across various
industries, I acquired a thorough understanding of what
these individuals were looking for in potential job
candidates. I began to see patterns, consistencies,
universal tendencies, and I began to see just how
important a good resume really is.
As a point
of fact, hiring managers only spend around 15 seconds
perusing over a new resume and they are really only
looking for a couple of things when they do. They're on
autopilot, for the most part. They want to know:
-
Who have you worked for?
-
Have you had steady
employment?
-
What notable
achievements and recognitions have you had
throughout your career?
-
What do you have to
offer which will meet with their specific needs?
An effective
resume will answer those questions with a minimal amount
of effort and, as with any effective marketing tool, it
will also leave the reader wanting to know more. You
want to give them just enough info to prompt them into
action. That's when they pick up the phone and call you
for an interview!
So your
resume is your professional introduction. It's your
only chance to make a memorable first impression and I
can tell you right now that if you do not take your
resume seriously, then your resume will never be TAKEN
seriously. It really is that simple.
Now, if you
feel you are capable and qualified to write a compelling
and dynamic resume, then by all means give it a shot.
However, if you're not extremely confident in your
skills as a writer and/or marketer, I would sincerely
recommend you hook up with a professional resume writer
to help you craft the perfect resume for you. A
seasoned veteran in these matters can be an invaluable
resource. After all, I trust my mechanic to work on my
car because he works on cars all day, every day. Well
there are people out there who work on resumes all day,
every day...so trust us!
For those
who are convinced they have what it takes, this article
should help you with some of the finer points. Although
job markets and technologies are always changing, there
are some things which are fairly universal and
constitute the basic principles of a winning resume. To
guide you along, I have compiled a comprehensive list of
resume writing Do's and Don'ts, complete with secret
tricks of the trade as well as a collection of common
mistakes people make. So pay close attention, take my
advice into consideration, and you'll be on your way to
landing that dream job in no time!
DON'T
Misrepresent the Truth -- Lying on your resume is
never a good idea. You don't want to start a
professional relationship based on the misrepresentation
of facts. Just as you would hope the employer is not
lying to you about the job requirements, salary, etc,
they expect you are not lying to them about your
background and/or skills set. It's the decent and
respectable way to conduct yourself and there is no room
for dishonesty in the workplace because, sooner or
later, these things always have a tendency to come to
the surface. Remember: The truth shall set you free!
Use Slang
or Jargon -- You need to be as professional as
possible in the context of your resume if you expect to
be taken seriously as a professional. For this reason,
you should avoid using familiar lingo, slang, or jargon
in your resume. The exception to this rule is when
using very industry-specific terminology to describe
your particular skills. This can actually help to lend
you credit as a knowledgeable individual and an expert
in your field, but use such terms wisely and tactfully.
Include a
Picture -- Unless you're a model or in a profession
dependent on physical attributes, I always advise
against putting your picture on your resume. In my
experience, it can do more harm than good. So keep the
formatting of the resume simple and let the hiring
manager use their imagination until they call you in for
an interview. Plus, your looks should have nothing to
do with your professionalism or the credentials
qualifying you for the position. In the business world
(even legally), your appearance should have no value as
a selling point for you as a competent job candidate.
Include
Irrelevant Info (AKA "Fluff") -- If it's not
important, don't add it to your resume. If you were a
cook 10 years ago but now you're looking for a job in
retail management, don't clutter up your resume with
irrelevancy. Try to put yourself in the shoes of the
hiring manager and ask yourself what they would see as
important. How does your background correspond with
their needs as an employer? Anything else is fluff.
Don't add your hobbies to your resume. Don't add your
references (if they want them, they'll ask at the
appropriate time). And don't include your high school
education either. Finally, don't be redundant and
repeat yourself throughout the context of your resume.
It's OK to reinforce themes, but don't push it. If your
title has been Branch Manager at each of your past three
companies, find a way to differentiate each of these
positions and highlight your most notable
accomplishments. Don't just copy and paste the line
"Managed a team of branch employees" three times. That
will get you nowhere.
Include a
Core Competencies Section -- I find Core
Competency sections to be fairly worthless in a
professional resume and I'll tell you why: It doesn't
matter if you're a waitress, an administrative
assistant, a nurse, a teacher, or a sales executive --
it doesn't matter what kind of background you have --
anyone can describe themselves as "Self-Motivated".
Anyone can say they are "Goal Oriented" and
"Results-Driven" and everyone has "Strong Verbal and
Written Skills" when they're applying for a job. I can
say with some degree of certainty that the majority of
hiring managers and HR administrators skip right past a
Core Competencies section and with good reason. The key
to a successful resume is in SHOWING a manager how you
are "Results-Driven" and "Goal Oriented" instead of just
TELLING them! Your accomplishments speak volumes, let
them do the talking. If you are going to include a Core
Competencies section, make sure it's unique and adds
value. Again, vagueness will often work against you
here because it cheapens the experience of reading your
resume.
Rely on
Templates or Sample Resumes -- If you are surfing
the web and looking for a good resume sample or template
to use as a guideline for your own resume, make sure the
sample you settle on is appropriate considering your
background, the industry you're in, and your career
intentions. Because when it comes right down to it,
different styles of resumes should be employed in
different industries. By way of illustration, a computer
programmer's resume will vary greatly from that of a
sushi chef. They both have very different skill sets
which need to be highlighted in very different ways in
order to be effective. If both those individuals tried
to write their resumes in the same format, it would be a
disaster. Hiring authorities, respectively, each have
their own expectations and some resume formats are
better than others at addressing those individual
expectations.
Write a
Novel and Call it a Resume -- I repeat: Do NOT
write a novel and call it a resume. Too many people
make this mistake. They want to write this wordy,
drawn-out thesis outlining their life story and their
career aspirations. They have all these skills and
accomplishments and they want to include them all in
there somewhere, but the problem is most people just
don't know when to stop. Don't be afraid to leave out
some of the details and explore those further in the
interview process. My advice is to highlight only those
aspects of your background which are most applicable for
the job, or types of jobs, you are planning to apply
for.
Limit
Yourself to One Page -- In contrast to the last
point, you may not want to limit yourself to a 1-page
resume. A common misconception is that a professional
resume HAS to be one page. However, that's not really
the case these days. A while back, before the miracles
of technology, I may have agreed. But now that most
resumes are being read on a computer screen versus on
paper, there's no need to limit yourself in such a way.
Those who try to cram all their info on a 1-page resume
usually resort to smaller font and zero spacing. When
viewed on screen, this is not an attractive format and
it's hard to read. Now, I'm not saying you should write
a 20-page catalogue of your experiences, nor am I
advocating the use of size 20 font. Instead, I would
say 12-14 size font should suffice and I recommend you
keep it at two pages. That leaves plenty of room to say
what needs to be said. Of course, if you have limited
experience then a 1-page resume will do just fine.
DO
Use
Bullet Points -- When it comes time to explain your
experiences in your resume, use bullet points to outline
your accomplishments. It is much easier to read and
even easier to skim, which is what hiring managers are
doing most of the time anyways. Bullet points draw
attention to important information. They are also
visually appealing and make the information seem more
accessible to the reader. So keep them short and
meaningful. Some people opt for a short paragraph
explaining their duties and responsibilities, followed
by bullet points highlighting their most notable
achievements. This too is acceptable, just make sure to
keep that paragraph very succinct and avoid any
redundancies as well.
Have a
Strong Objective Statement -- Although this is a
matter of some debate these days, I firmly believe a
strong, concise Objective Statement can go a long way.
First off, it immediately tells the reader what job you
are applying for. That can be a big deal when you're
submitting your resume to a HR representative who has
their hands full with many different job openings.
Recruiters as well. And if you're a senior manager, you
don't want to get thrown in the pile with the mail
clerks, right? Not only that, but an effective
Objective Statement will briefly summarize your
qualifications so a hiring manager can make an
instantaneous decision whether or not to keep reading.
They do that anyways, so why not address their needs in
the intro and add value by showing them what you have to
offer right off the bat. Remember, I'm only
talking about one sentence here. One sentence to market
yourself. Once sentence to spark their interest. You
don't want to give the reader too much to think about,
rather you want them to proceed on and read the rest of
your resume. So grab their attention, establish your
professional identity, show them your value, and let
them move on to the good stuff!
Choose
the Right Format -- One thing you need to remember
is that there is not one universal formatting
methodology because, in truth, there is no cookie-cutter
way of writing a resume. What works best for one person
may not be best for another. Some people will benefit
from a Chronological resume whereas that format may be
detrimental to someone who has jumped around a lot in
their career. The only thing I can suggest is that you
do your homework. Know the different types of resumes
(Chronological, Functional, Targeted, and Combination)
and know the distinct merits of each. Then make an
informed decision as to which style is best for you. If
you are surfing the web and looking for a good resume
sample or template to use as a guideline for your own
resume, make sure the sample you settle on is
appropriate considering your background, the industry
you're in, and your career intentions.
Cut to
the Chase -- Don't waste time...get to the good
stuff. As I said before, a hiring manager will most
often skim, scan, and glance over a resume. Keep in
mind that they have specific questions in mind when they
review a resume for the first time and they expect
specific answers. One of the most important questions
they are asking is: "Who has this person worked for in
the past?" For this reason, I always suggest that
serious job seekers highlight their experiences first
and foremost. Right below your one-sentence Objective
Statement you should transition into an Experience
section. In this section you should list your past
employers, the years you worked for them, your job
titles, and a brief description of your duties there.
Of course, this may not be the best approach for some
people. If your background is heavily dependent on your
academic experience, then you may want to jump into that
first.
Focus on
Your Target -- My reasons for saying this are as
follows: An unfocused resume sends a very clear message
that you are unfocused about your career. And a hiring
authority doesn't want to see that. They want to see
that you have career goals and that those aspirations
correspond with their needs as an employer. So keep in
mind that a customized resume, modified for a specific
position, is always preferable to a generalized and
vague resume. If you're serious enough about a job then
you should take the extra time and effort to tailor a
resume to that job's requirements. I assure you your
efforts will not go unnoticed.
Be
Articulate and Grammatically Exact -- In my humble
opinion, it's of the utmost importance to be eloquent
within the context of your resume and to make sure
you're using proper grammar and syntax. For your
current job description, use the present tense. For
past jobs, use past tense. This seems like a
no-brainer, but again you'd be surprised at how many
people make this mistake. Being articulate can go a
long way as well. Most hiring managers will consider it
a plus if you can convey your level of intelligence in
your written communications. So don't be afraid to
break out the thesaurus and make sure you have someone
else edit your resume before you send it out to
potential employers. That's imperative!
K.I.S.S.
-- A wiser man than me once made this bold statement
and it's extremely applicable when writing your resume:
Keep It Simple, Stupid! Too many people make too much
of an effort to "stand out from the pack" and in doing
so they may unwittingly be hurting themselves. In some
professions, such as the creative design field, it may
be advantageous to show your originality and
imagination, but in other business fields this kind of
flamboyancy in a resume is unnecessary and can actually
be injurious to your cause. In terms of formatting, the
same holds true. I have found that people tend to have
much more success when they opt for an uncomplicated
formatting style. Some people still want to get all
jazzed up with pictures and text boxes and funky font,
but that's just fluff. It's noise. It is irrelevant to
the purpose of your resume, which is to sell yourself
through highlighting your skills and accomplishments.
And hiring managers see right through that!
Take Your
Resume Seriously -- As previously stated, if you
don't take your resume seriously then your resume will
not be TAKEN seriously. If you choose not to work with
a professional, then at the very least have an impartial
third-party edit it for you and give you some
constructive feedback. This is for your own sake. What
happens when you accidentally type "Manger" instead of
"Manager"? Do you think Spell Check is going to bail
you out? Whatever you do, don't send it out to
potential employers without having someone else look it
over. Some people just need to swallow their pride
because when it comes right down to it, you may be the
best at what you do, but if you don't write resumes for
a living then chances are there's someone out there more
qualified to write your resume than you are. Please
consider that if you're serious about being taken
seriously!
So there it
is...everything you need to know about writing your
resume. I sincerely wish you the best of luck in your
endeavors and feel free to contact me if you ever need
any assistance. I'm here to help!
JR Hindman
is a freelance resume writer and career counselor with
an extensive background in executive staffing and
recruiting. He is currently the President of
BudgetResumeBuilder.com,
a website for entry-level candidates and job-seekers
with less than 10 years of industry experience, as well
as
ProResumeBuilder.com
which caters to more tenured professionals and managers. |