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SHANIA JACKSON
43 Joplin Court, Stafford, IL 62554 ▪ 866.990.8821 ▪ getintouch@resumeprofessors.com
ADMINISTRATION / HUMAN RESOURCES
PROFESSIONAL SUMMARY
Adaptable, high-energy professional who leads companies through change and challenge. Strategic problem-solver who envisions smart solutions and
executes with urgency across all levels of the organization. Hands-on leader with extensive experience working across diverse
industries and disciplines who is able to keep focused and productive. Outstanding team player with a proven ability to
organize and prioritize work in high-pressured environments. Skilled in meeting planning, marketing, data management and
outreach tasks with a keen ability to capture opportunities and catapult new ventures. Skilled in multiple areas of technology,
including MS Office Suite, WordPerfect, Outlook and Members Only Software.
CORE COMPETENCIES
Executive Support ~ Vendor Management ~ Business Planning ~ Change Management ~
Budget Management ~ Logistics Service Level Agreements ~ Team Leadership ~ Productivity Improvement ~ Organization & Communication
BENCHMARKS AND MILESTONES
ADMINISTRATIVE
Supported the strategic direction as Executive Assistant for a large private equity firm supporting the Chairman and Founder, Managing Partners, an
Operating Partner, Managing Directors and Associates.
Sr. Administrative Assistant for an international audit, tax and advisory firm supporting
two National Partners-in-Charge, one Mid-Atlantic Area Leader and seven professional staff members.
Proven track-record of coordinating both domestic and international travel for executive level staff.
Established procedures for calendar management file maintenance and crafted service
level agreements with vendors, coordinated meetings and managed expense reimbursements.
PROJECT MANAGEMENT
Directed the Annual Meeting Staffing Process for all public programs at an international training and development organization.
Successfully managed 11 diverse programs that offered 52 events yearly.
Coordinated logistical planning for administrative support, staff selection, program design,
meeting facilities set-up, reading materials, instruments and supplies.
Monitored program budgets and payments of staff fees, vendors and meeting expenses.
Coordinated programs with the Director of Program Operations, Client Relations Center and Fulfillment Services Team to meet all specifications.
EMPLOYMENT HISTORY
Federal Aviation Administration (DOT), Washington, DC 2009
Present Secretary
Thayer – Hidden Creek, Washington, DC 2001 - 2009
Executive Assistant
KPMG LLP, Washington, DC 1998 - 2001
Sr. Administrative Assistant
NTL Institute, Alexandria, VA 1989 - 1998
Program Coordinator
EDUCATION AND PROFESSIONAL DEVELOPMENT
Business Administration, concentration in HR Development, currently pursuing, Strayer University
Federal Government Secret Security Clearance as of Aug 2009
Notary Public for the District of Columbia, commission expires July 2013
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