CEO (Chief Executive Officer) Resume

Sample provided by About Jobs

100 River Road, New York, NY 10000
555.555.5555  (Res), 555.666.6666 (Cell),   [email protected]



15 years successful experience providing fiscal, strategic and  operations leadership in uniquely challenging situations

Dynamic, results-oriented leader with a strong track record of  performance in turnaround and high-paced organizations. Utilize  keen analysis and insights and team approach to drive  organizational improvements and implementation of best  practices. Superior interpersonal skills, capable of resolving  multiple and complex (sales, human resources, legal, financial,  operational) issues and motivating staff to peak performance.  Excellent political connections developed as selected member of  Fiorello LaGuardia's mayoral team. Additional areas of expertise include:

  • Strategy, Vision & Mission Planning
  • Sales & Marketing Leadership
  • Profitability & Cost Analysis
  • Programs, Services & Products
  • Billing, Collections & Cash Management
  • Contract Negotiations & Strategic Alliances
  • Finance, Budgeting & Cost Management
  • Public Relations & Media Affairs
  • Policy & Procedure Development
  • Government Regulations & Relations
  • Human Resources Management
  • Team Building & Performance Improvement



Led grass-roots Republican campaign and garnered 35% of vote in  predominantly Democratic district. Maintained positive campaign  with hundreds of volunteers and no paid staff. Ran against  incumbent who had been in office 8 years.

  • Earned endorsement from Mayor, local  newspaper, Democratic District Leaders and Democratic clubs  in Brooklyn. Endorsed by 17 Democratic ministers.

  • Exhibited tireless energy, positive  attitude and visionary leadership.

PRESIDENT/CEO, 1996 - 2002
President and CEO of $250 million NYS  public health benefit corporation that controls and develops  more than 1 million square feet of commercial and residential  property in midtown Manhattan near the United Nations. Served on  the cabinet of Mayor Fiorella LaGuardia and acted as his  surrogate at various public functions. Accountable for staff of  356 FTEs Managed through 6 direct reports. Provided fiscal,  strategic and operational leadership to reduce indebtedness and  improve operating results. Revamped internal procedures and  controls, reorganized/reallocated staff and implemented best  practices and performance monitoring systems in support of  Continuous Improvement.

Notable Accomplishments:

  • Withdrew sale of underperforming UN  Plaza Hotel from market, repackaged property and  successfully sold hotel for $100+million - more than double  original expectations and representing one of the largest  privatization projects in the city and State of New York.

  • Sold 300,000 square feet of Class A  commercial condominium space for $60 million.

  • Negotiated and secured a lease  extension with the United Nations for more than 600,000  square feet of office space, ensuring the UN's presence in  New York City for the next 25 years.

  • Reduced corporate indebtedness by 30%  and maintained A bond rating. Worked in conjunction with NYC  Economic Development Corporation and issued $160M in  refunding two new General Obligation bond offerings.

  • Increased Gross revenues by $80M  through rent escalation charges. Improved cash collections  reducing DSO (Days Sales Outstanding) by 50%.




COMMISSIONER / CEO, 1994 - 1996
As member of Mayor's cabinet, managed  major city agency overseeing the funding and operations of 850  community-based organizations serving over 1 million inner-city  youths. Developed and tracked $150 million budget. Challenged to  turnaround troubled agency to improve performance and reduce  funding requirements. Led a private-sector approach to  operations driving accountability and utilization of proven  business practices.

Notable Accomplishments:

  • Revamped entire department bringing  in all new Commissioner. Redesigned internal procedures and  controls to track contract development and vendor payments.  Established Key Performance Indicators for all operating  departments. Introduced numerous managerial/operational  improvements including computerized production of backlog  reports, staff cross-training and resource redeployment.

  • Conducted internal audits to identify  systemic problems. Personally visited and evaluated majority  of programs eliminating poor performers. Assigned  accountability to each Deputy Commissioner/ Director for  quality and to ensure adherence to new standards and  policies.

  • Setup new agency payment processing  system to tighten cash management and reduced payments from  90 to 5 days allowing all agencies to continue operations  without disruption.

  • Significantly enhanced the RFP  process raising the bar on agency standards and  qualifications and developing better qualified pool of  Community Based Organizations.

  • Initiated first-ever "City Serve  Awards" providing recognition and motivation to youth  service participants.


Assigned to currency processing group,  overseeing portfolio in excess of $3 billion. Challenged to  eliminate departmental losses stemming from excess costs and  process inefficiencies. Documented work procedures for every  job. Initiated cross training and employee development.  Demonstrated strong interpersonal skills; worked with all levels  of staff to understand processes and provide leadership,  recognition and motivation.

Notable Accomplishments:

  • Turned results from $300K loss to  $50K loss in first year.

  • Performed complete audit of internal  processes diagramming all business workflows. Eliminated  redundant positions and outsourced specialty functions.  Instituted part-time college student program allowing move  from 2-shift to 3-shift operation while reducing costs and  FTEs. Slashed turnaround time from seven days to one.

  • Creatively reduced currency  processing time by eliminating physical verification of  $1/$5 bundles based on realization that small adjustments  were less costly than time incurred to verify.

  • Conceptualized and implemented  creative and compelling marketing program that increased  revenues by 20%.


Harvard University, BS in Economics

BOARDS  & MEMBERSHIPS (partial listing)

Board of Trustees, City University of  New York, Chair Faculty Staff Administration Committee
Board of Directors, Richmond County  Savings Bank Foundation
Board of Directors, Staten Island  Community Televisions, Former President
Former President, NAACP Staten Island,  Increased membership 300% in one year
Former Board Member, Society for  Seamen's Children
Former Board Member and Finance  Committee Chair, Christ United Methodist Church
Board of Directors, State Island  University Hospital
Former Member, Staten Island YMCA  Committee on Management

HONORS  & AWARDS (Recipient of more than 100  honors - partial listing)

  • Man of the Millennium, Staten Island Friends for Hospice Care
  • Dr. Martin Luther King Jr. Humanitarian/ Brotherhood Award
  • New York Governor's Award, African Americans of Achievement
  • African American Leader in New York City Award, Wagner College
  • Outstanding Community Service Award, Public School 57
  • Leadership Award, Chemical Bank
  • Distinguished Community Service Award, YMCA
  • President's Medal of Honor, College of Staten Island
  • Leadership Award, Staten Island Branch NAACP
  • Commitment to Youth Award, MS 158 Beacon Program

Don Goodman,  President of About Jobs (  is a nationally recognized Career Coach and Resume Writer. A  graduate of the Wharton School of Business and Stanford  University's Executive Program, Don has helped thousands of  people secure their next job. Read his blog at or contact him at 800-909-0109 or by  e-mail at [email protected]