CEO (Chief Executive Officer) Resume
100 River Road, New York, NY 10000
(Res), 555.666.6666 (Cell),
15 years successful experience providing fiscal, strategic and
operations leadership in uniquely challenging situations
Dynamic, results-oriented leader with a strong track record of
performance in turnaround and high-paced organizations. Utilize
keen analysis and insights and team approach to drive
organizational improvements and implementation of best
practices. Superior interpersonal skills, capable of resolving
multiple and complex (sales, human resources, legal, financial,
operational) issues and motivating staff to peak performance.
Excellent political connections developed as selected member of
Fiorello LaGuardia's mayoral team. Additional areas of expertise include:
- Strategy, Vision & Mission Planning
- Sales & Marketing Leadership
- Profitability & Cost Analysis
- Programs, Services & Products
- Billing, Collections & Cash Management
- Contract Negotiations & Strategic Alliances
- Finance, Budgeting & Cost Management
- Public Relations & Media Affairs
- Policy & Procedure Development
- Government Regulations & Relations
- Human Resources Management
- Team Building & Performance Improvement
NJ STATE SENATE CAMPAIGN, 2002
Led grass-roots Republican campaign and garnered 35% of vote in
predominantly Democratic district. Maintained positive campaign
with hundreds of volunteers and no paid staff. Ran against
incumbent who had been in office 8 years.
Earned endorsement from Mayor, local
newspaper, Democratic District Leaders and Democratic clubs
in Brooklyn. Endorsed by 17 Democratic ministers.
Exhibited tireless energy, positive
attitude and visionary leadership.
PRESIDENT/CEO, 1996 - 2002
DEVELOPMENT CORPORATION, NEW YORK, NY
President and CEO of $250 million NYS
public health benefit corporation that controls and develops
more than 1 million square feet of commercial and residential
property in midtown Manhattan near the United Nations. Served on
the cabinet of Mayor Fiorella LaGuardia and acted as his
surrogate at various public functions. Accountable for staff of
356 FTEs Managed through 6 direct reports. Provided fiscal,
strategic and operational leadership to reduce indebtedness and
improve operating results. Revamped internal procedures and
controls, reorganized/reallocated staff and implemented best
practices and performance monitoring systems in support of
Withdrew sale of underperforming UN
Plaza Hotel from market, repackaged property and
successfully sold hotel for $100+million - more than double
original expectations and representing one of the largest
privatization projects in the city and State of New York.
Sold 300,000 square feet of Class A
commercial condominium space for $60 million.
Negotiated and secured a lease
extension with the United Nations for more than 600,000
square feet of office space, ensuring the UN's presence in
New York City for the next 25 years.
Reduced corporate indebtedness by 30%
and maintained A bond rating. Worked in conjunction with NYC
Economic Development Corporation and issued $160M in
refunding two new General Obligation bond offerings.
Increased Gross revenues by $80M
through rent escalation charges. Improved cash collections
reducing DSO (Days Sales Outstanding) by 50%.
JOHN DOE, PAGE 2
COMMISSIONER / CEO, 1994 - 1996
CITY OF NEWARK,
DEPARTMENT OF YOUTH SERVICES, NEWARK, NJ
As member of Mayor's cabinet, managed
major city agency overseeing the funding and operations of 850
community-based organizations serving over 1 million inner-city
youths. Developed and tracked $150 million budget. Challenged to
turnaround troubled agency to improve performance and reduce
funding requirements. Led a private-sector approach to
operations driving accountability and utilization of proven
Revamped entire department bringing
in all new Commissioner. Redesigned internal procedures and
controls to track contract development and vendor payments.
Established Key Performance Indicators for all operating
departments. Introduced numerous managerial/operational
improvements including computerized production of backlog
reports, staff cross-training and resource redeployment.
Conducted internal audits to identify
systemic problems. Personally visited and evaluated majority
of programs eliminating poor performers. Assigned
accountability to each Deputy Commissioner/ Director for
quality and to ensure adherence to new standards and
Setup new agency payment processing
system to tighten cash management and reduced payments from
90 to 5 days allowing all agencies to continue operations
Significantly enhanced the RFP
process raising the bar on agency standards and
qualifications and developing better qualified pool of
Community Based Organizations.
Initiated first-ever "City Serve
Awards" providing recognition and motivation to youth
ASSISTANT VICE PRESIDENT / OPERATIONS MANAGER, 1986 - 1994
CHEMICAL BANK, NEW
Assigned to currency processing group,
overseeing portfolio in excess of $3 billion. Challenged to
eliminate departmental losses stemming from excess costs and
process inefficiencies. Documented work procedures for every
job. Initiated cross training and employee development.
Demonstrated strong interpersonal skills; worked with all levels
of staff to understand processes and provide leadership,
recognition and motivation.
Turned results from $300K loss to
$50K loss in first year.
Performed complete audit of internal
processes diagramming all business workflows. Eliminated
redundant positions and outsourced specialty functions.
Instituted part-time college student program allowing move
from 2-shift to 3-shift operation while reducing costs and
FTEs. Slashed turnaround time from seven days to one.
Creatively reduced currency
processing time by eliminating physical verification of
$1/$5 bundles based on realization that small adjustments
were less costly than time incurred to verify.
Conceptualized and implemented
creative and compelling marketing program that increased
revenues by 20%.
Harvard University, BS in Economics
Board of Trustees, City University of
New York, Chair Faculty Staff Administration Committee
Board of Directors, Richmond County
Savings Bank Foundation
Board of Directors, Staten Island
Community Televisions, Former President
Former President, NAACP Staten Island,
Increased membership 300% in one year
Former Board Member, Society for
Former Board Member and Finance
Committee Chair, Christ United Methodist Church
Board of Directors, State Island
Former Member, Staten Island YMCA
Committee on Management
& AWARDS (Recipient of more than 100
honors - partial listing)
- Man of the Millennium, Staten Island Friends for Hospice Care
- Dr. Martin Luther King Jr. Humanitarian/ Brotherhood Award
- New York Governor's Award, African Americans of Achievement
- African American Leader in New York City Award, Wagner College
- Outstanding Community Service Award, Public School 57
- Leadership Award, Chemical Bank
- Distinguished Community Service Award, YMCA
- President's Medal of Honor, College of Staten Island
- Leadership Award, Staten Island Branch NAACP
- Commitment to Youth Award, MS 158 Beacon Program
President of About Jobs (www.GotTheJob.com)
is a nationally recognized Career Coach and Resume Writer. A
graduate of the Wharton School of Business and Stanford
University's Executive Program, Don has helped thousands of
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Senior Operating and Finance Executive
financial planning & Analysis, start-up & turnaround, international
business operations, business strategy, due diligence, research
& development, best practices
president, executive vice-president, COO, lease and finance company
Director of Professional Services
strategic planning, change management, technological solutions, integration, CMS (content management system), ECM (enterprise content management)