123 Elm Street, Miami, FL 33183, 305-555-5555, firstname.lastname@example.org
Solution-oriented, highly analytical, and resourceful candidate
with over eight years of technical troubleshooting, end-user
service, and network development experience. Demonstrated skills
in developing and implementing technological solutions with
emphasis on delivering cost-cutting and productivity
improvements. Expertise in software configuration, network
administration, and the testing/repair of various hardware
applications. Proven ability to provide creative and effective
issue resolution through the application of highly developed
problem-solving skills. Team player with a reputation for
providing excellent user service and the tenacity to work with
CERTIFICATIONS: A+ Certification, Microsoft Certified Professional (MCP)
HARDWARE: HDD motherboards, RAM augmentation,
processors, video cards. Able to troubleshoot analog/digital
circuits with digital voltmeters, analog multimeters, dual-trace
oscilloscopes, and logic probes.
OPERATING SYSTEMS: MS-DOS 6.22, Windows 3.11/9X/XP, Vista
SOFTWARE: MS Office (Word, Excel, Outlook, PowerPoint)
ADDITIONAL: LAN/WAN development, basic electronics, semiconductor/solid-state circuitry, digital components.
Computer Repair Technician ABC Authorized Repair Center, Miami, FL, 20xx-Present
Manage PC Technicians in repairing desktops and laptops. Maintain an
efficient working environment and quickly resolve customer
issues. Analyze technical problems, schedule assignments, and
approve all completed work. Produce estimates, invoice repairs,
and order parts. Create, modify, and perform upkeep of files
through menu-driven, command line, and graphic interfaces.
Implemented new policies and
procedures that significantly expedited check-in and repair
Earned a fast promotion from initial
position of Flex Technician, resolving technical problems
both in the store and within customer homes.
Self-Employed Computer Repair Technician, 20xx-20xx
Performed on-site repair and preventive maintenance on personal
computers and related peripherals. Evaluated technical issues,
solved customer concerns, and troubleshot computer problems in
an efficient and courteous manner. Built custom computers to
best serve the customer needs. Scheduled work and ordered parts.
Estimated and invoiced repairs.
Computer Repair Technician, BCD Computer Solutions, Miami, FL,
Diagnosed and repaired hardware
problems, completely built computers, troubleshot technical
problems, and installed software applications. Delivered, set
up, and networked large computer systems on Windows 95, 98, and
NT throughout various convention centers and hotels.
Certified Electronics Technician (CET) Diploma - Computer Repair / Networking Coursework (GPA: 4.0)
Computer Learning Center, Miami, FL, 20xx
Vocational Training, Center of Applied
Technology, Miami, FL, 20xx-20xx