JESSE KENDALL - GROCERY
123 Elm Street, Miami, 33183,
Adept strategic planner with more than 20 years of experience in
operations management and sales in freight
forwarding/transportation/customs brokerage and retail/grocery
industries. Skilled in exceeding sales goals. Proficient in cost
and expenditure control with an understanding of how
productivity relates to larger financial challenges. Experienced
in fast-paced environment and demonstrate strong organizing and
GROCERY MANAGEMENT HISTORY
ABC SUPERMARKET, MIAMI, FL
GENERAL GROCERY STORE
MANAGER, 20xx-20xx: Oversaw all aspects of operations
for three stores with more than 100 employees. Supervised and
developed top performing direct reports, which included Store
Managers, Corporate Buyer of Dry Goods, and Corporate Buyer of
Meat. Performed cost-conscious financial planning and
management, directing cost and revenue at corporate level,
checking bank balances, and conducting bank reconciliation. Led
results-oriented marketing efforts and sales, performing market
research and meeting with Owner to become informed on sales data
and P/L. Met with managers to ensure company policies,
directions, and expectations were understood and implemented.
Supervised merchandising at corporate level. Provided customer
Reduced costs 30% in four months by
implementing strategic plan during challenging economic
Decreased labor costs 20% by
training employees on multi-tasking and encouraging Store
Managers to become hands-on, ready to perform any task when
Saved labor costs by providing solution to
meat display cooler service requirements.
Preserved labor costs by consolidating
Meat, Shellfish, and Seafood Departments into one
Reduced COGS 10%, minimizing
purchase of luxury items by merchandising necessities.
BCD GROCERY, MIAMI, FL
GROCERY STORE MANAGER, 20xx-20xx: Directed total
store-level operations, which included hiring, training, and
evaluating employees and creating their work schedules,
reporting to Owner, and managing more than 50 employees.
Performed visually appealing merchandising, health code
enforcement, customer relations, tenant relations, payouts, bank
deposits, and in-house bookkeeping. Devised sales goals and
forecasts, managed budgets, and monitored P/L. Met daily with
Department Head and Assistant Manager to review issues and
expectations and discuss merchandise orders. Inspected
merchandise quality. Evaluated sales from previous day.
Monitored cleanliness of store and performed troubleshooting.
Attracted customers by offering more variety in international
Directed successful build-up of new 65,000
sq. ft. grocery store, which included coordinating
Contractors and equipment, acquiring all necessary permits,
monitoring and ensuring POS, hiring and training all
personnel, organizing and promoting grand opening, and
leasing out available in-store space. Managed on-time
build-up of store. Helped design POS system.
Produced $12 million in sales in 2007, 25%
more than forecasted. Led Wholesale Sales Team (selling
merchandise to restaurants and smaller grocery stores) in
contributing 10% of total sales market.
Won bid for two local events, which
increased store exposure and improved community relations.
Commended for securing in-store renters
for leased space within six months. Possessed flawless
Department Head and Assistant Manager turnover track record.
Promoted to General Manager after adding
tremendous value to company during 18 months of service.
EDUCATION & SKILLS
Bachelor of Business Administration,
XYZ University, Miami, FL
MS Office; Windows; Mac; QuickBooks; MS Retail
Management System; Pascal; BASIC; Database Language (dBASE
IV, dBASE V)