12345 Olive Road, Callahan,
Home: (877) 877-7706, Cell: (800) 991-5187,
HUMAN RESOURCES ADMINISTRATOR
- Client Relations Management
- Cost Containment & Control
- Accounts Payable/ Receivable
- Training and Coaching
- Creative Problem-Solver
- QuickBooks Payroll Processing
- Quality-Driven Communication
- Proposals, Quotes & Invoicing
PROFESSIONAL EXPERIENCE - OVERVIEW
Dynamic and performance-driven administrative professional with
strong organizational, customer service, and communication
skills. Multi-disciplinary industry expertise with emphasis in
records management, payroll processing, accounts payable and
Distinguished performance maintaining
timely and accurate financial reporting; including accounts
payable and receivable.
Completed accurate calculation and
processing of payroll, managed billing, invoices, proposals
and files for large corporate accounts.
High-impact communicator effectively
presenting and conveying information through written and
verbal contact with customers, team members, and
Compiled and itemized proposals utilizing
QuickBooks software to create streamlined documentation for
potential client accounts.
Operated high-volume switchboard and
maintained daily direct and indirect client relations
operations including acting as point of contact when
customers call in, providing company information and
forwarding appropriately based on needs.
Facilitated customer satisfaction through
immediate resolution of conflicts for strengthened client
retention and loyalty.
Provided high-level administrative support
and managed organizational policies and procedures.
Drove customer loyalty initiatives and
productivity gains through effective and efficient customer
Office Manager MSC Mechanical, Callahan, FL Present
Curves, Callahan, FL 8/05 to 1/06
Teller Compass Bank,
Fernandina Beach, FL 5/05 to 8/05
Teacher Jumping Jax
Daycare, Hilliard, FL 1/05 to 3/05
Customer Service Rep.
Hollywood Satellite TV, Callahan, FL 6/04 to 1/05
Ruby Tuesdays, Jacksonville, FL 5/04 to 6/04
PowerPoint, Word, Outlook, Blackboard and QuickBooks
Arts, Florida Community College at Jacksonville
Bachelor of Science in Psychology, Liberty
University - In progress