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JESSE KENDALL, CPP
123 Elm Street, Mesa, AZ 85203 Phone: 480.555.5555,
E-mail: jkendall@notmail.com
PAYROLL ADMINISTRATOR / IMPLEMENTATION SPECIALIST
Cross-Functional Teamwork, Project Management,
Strategic Process Design and Delivery
Progressive payroll expert, adept at managing multiple projects
simultaneously. Exceptional consultative approach to working
with clients and delivering optimal solutions to payroll needs.
Demonstrated high performance standards with astute attention to
detail and deadlines, producing quality results. Polished and
professional interpersonal and communication skills; work well
in diverse teams to achieve goals.
PROFESSIONAL EXPERIENCE
ABC PAYROLL, Mesa, AZ, 20xx-Present
Payroll Administrator / Payroll Implementation
Specialist
Lead payroll implementations by
consulting with clients to establish business needs and design
solutions.
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Analyzed client's payroll structure and
designed process for effective conversion, including
reporting, time clock interfaces, and accounting systems.
Executed the successful transition of 350 clients onto the
platform.
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Collaborated with IT professionals, human
resources manager, and the Tax Department to design
interfaces that incorporated client benefit strategies,
including time-off accruals and general ledger reporting,
ensuring compliance with multi-state jurisdictional
regulations.
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Produced initial payroll to ensure
accuracy, developed conversion procedures, and managed the
transition of the process to client's internal payroll
specialists.
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Recommended corporate-sponsored study
sessions for payroll specialist and facilitated modules to
cam PFC or CPP designations.
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Two-time recipient of the Customer Service
Award.
BCD STAFFING, Mesa, AZ, 20xx-20xx
Payroll Administrator
Reported directly
to the Vice President of Payroll at FirstMerit Bank/Financial
Services. Verified payroll for all of FirstMerit companies,
confirming special paychecks, bonuses, and reimbursements.
Handled court issues for child support. Reviewed, sorted, and
distributed daily reports. Charged employee stock option
purchases for each pay period; typed up W2s for employees with
stock options.
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Increased client quality survey scores 27%
by streamlining operations and maximizing employee
performance through increased training, performance
monitoring, and setting challenging individual goals and
objectives.
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Partnered with Implementation to ensure
smooth client transitions from implementation to service.
INTERNSHIP
Revenue Recovery Auditor,
Calcasieu Parish Police Jury, Lake
Charles, LA, 20xx-20xx
EDUCATION
XYZ State University, Mesa, AZ 20xx
Bachelor of Science in
Accounting; GPA 3.56
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Recipient, Who's Who Among Students in
American Universities & Colleges, 20xx-20xx
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Member, Beta Gamma Sigma and Beta Alpha
Psi
ADDITIONAL INFORMATION
Certification:
Certified Payroll Professional, 20xx
Affiliations: American Payroll Association, Greater
Nashville Chapter of the APA
Computer
Skills: Microsoft Office Suite, Evolution, PowerPayroll
(CompuPay), PayLoad (CompuPay), RFMS, Lotus Approach,
QuickBooks, and Peachtree
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