Name
Address
Phone Number
Email
___________________________________________________________________________
PROFILE
A dynamic, resourceful and industrious RECEPTIONIST with strong
people and customer service skills, and a broad range of
expertise in office management, sales, negotiation, IT and
secretarial skills gained via exemplary service for several
prestigious establishments.
CAREER AND ACHIEVEMENTS TO DATE
Jan 2005 - Present Receptionist
Illuminations
London, Mayfair
Responsibilities
- Provided excellent front office service to visitors, VIPs and
staff.
- Ensured accuracy and effective database maintenance.
- Ensured effective office management and organisation.
- Trained and advised new members of staff.
Key Achievements
- Consistently carried out reception duties impeccably.
- Proved highly adept at managing personal sales and
negotiations.
- Commended for excellent customer relations.
- Successfully ensured a consistently strong customer focus.
- Helped streamline filing system to improve efficiency.
- Continually achieved or surpassed personal targets.
- Continually achieved all goals within strict guidelines &
regulations.
- Regularly commended for high productivity and excellent work.
- Exemplary work, timekeeping and attendance record.
SKILLS
- Excellent customer service skills.
- Excellent sales, negotiation and promotion skills.
- Extensive retail/ hotel sector experience and expertise.
- Excellent verbal and written communication skills.
- Strong interpersonal, office administration and multitasking
skills.
- Natural flair and ability to work on own initiative or as part
of team.
- Excellent listening skills with a strong attention to detail.
- Excellent problem-solving and analytical skills.
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