Name
Address
Phone Number
Email
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PROFILE

Customer friendly receptionist with strong interpersonal skills and a broad range of expertise in office management, sales, negotiation, and IT gained through exemplary service for several prestigious establishments.

CAREER AND ACHIEVEMENTS TO DATE

Jan 2005 - Present Receptionist
Illuminations
London, Mayfair

Responsibilities

- Provided excellent front office service to visitors, VIPs and staff.
- Ensured accuracy and effective database maintenance.
- Ensured effective office management and organisation.
- Trained and advised new staff members.

Key Achievements

- Consistently carried out reception duties impeccably.
- Commended for excellent customer relations.
- Successfully ensured a consistently strong customer focus.
- Helped streamline filing system to improve efficiency.
- Continually achieved or surpassed personal targets.
- Regularly commended for high productivity and excellent work.
- Exemplary work, timekeeping and attendance record.

SKILLS

- Excellent customer service skills.
- Excellent sales, negotiation and promotion skills.
- Extensive retail/ hotel sector experience and expertise.
- Excellent verbal and written communication skills.
- Strong interpersonal, office administration and multitasking skills.
- Natural flair and ability to work on own initiative or as part of team.
- Excellent listening skills with a strong attention to detail.
- Excellent problem-solving and analytical skills.