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JAMES STRATTON
787 Parsippany Blvd., West Islip, New York 11737, (631)
919-0998,
computerwiz@wave.net
Position of Interest:
SOFTWARE PROGRAMMER
Offer the following qualifications:
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Bachelor's degree in Computer Science with
over two years of accomplished help desk support experience.
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Analytical, detail oriented with strong
programming skills; work diligently on long, tedious
assignments.
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Maintain excellent interpersonal
communication, time management, and problem resolution
skills.
Languages: C++ Turbo, Basic,
Cobol, Visual Basic, Pascal, Assembler
Software:
Windows 98/2000, Microsoft Word, Excel, Access, and PowerPoint
RELEVANT EXPERIENCE
Help Desk Associate, Global
Aeronautic Engineers, Information Technology Development,
5/01 - Present
Electronic Systems Division, Islip,
New York
Leading provider of advanced aerospace
systems, components, and support to aircraft manufacturers and
operators worldwide. Products include quality fluid measurement
and management system, avionic displays, and flight inspection
systems for fixed- and rotary winged commercial, commuter,
business, and military aircraft.
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Worked closely with a Help Desk team,
providing hands-on support to end users with hardware and
software problems including WAN connectivity, upgrades,
configurations, data recovery, and printing issues.
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Interfaced between technicians and end
users to effectively identify problems and formulate
solutions.
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Documented requests for help desk support
and outcome resolutions to monitor and track recurring
problems.
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Assisted in programming various modules of
a complex scheduling program currently in development,
utilizing a Cobol-comparable programming language.
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Applied ghost procedures to a high volume
of lease-expired systems to delete all programs and data
files.
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Attended morning meetings to discuss
projects/assignments, plan strategies, and suggest
improvements.
EDUCATION
Bachelor of Science degree in Computer
Science / Business Option, 2003
LONG ISLAND
UNIVERSITY, Islip, New York
Full athletic scholarship - Sophomore and Freshman; Big
East Academic All-Star Team, 1999, 2000
Software Applications on the PC,
Structured Programming, Microcomputer Assembler Language, System
Analysis, Distributive Systems, Management, Accounting,
Economics, Marketing
Regents Diploma, 1999
WEST
ISLIP HIGH SCHOOL, West Islip, New York
Business Student of
the Year; National Service Honor Society, Class Historian
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