123 Elm Street, Dover, NJ 07803, 973.555.5555,
Goal-focused and energetic telemarketing professional seeking
opportunity to grow sales and build relationships over the
ABC COMPANY, Dover, NJ, 20xx-Present
Cultivate immediate rapport
and build business with customers from United States and Canada.
Consult with clients to determine special needs; promote
products to fulfill client requirements through outstanding
Liaised with customers, increased sales
from $30,000 to $90,000 per month, and expanded client base
through sales expertise and exceptional customer service.
Evaluated customer activities through
comprehensive data analysis and testing.
Conceptualized and developed a high-end
BCD INTERNATIONAL, Dover, NJ, 20xx-20xx
calling and warm calling while promoting company image of
professionalism, integrity, and quality. Initiated proactive
outbound telesales calls to obtain new business from prospects.
Arranged customer visits as required to close orders. Recorded
gathered information into database while moving prospects along
the sales cycle. Maintained professionalism and proper etiquette
through all forms of communications.
Won "Telemarketer of the Year" award
in 20xx; formally recognized by superiors for being patient
and friendly at all times.
Developed and maintained long-term
relationships with customers through consultative approach.
Generated new business through sales presentations and trade
CDE, INC., Dover, NJ, 20xx-20xx
Telemarketer / Account Executive
Expertly promoted business solutions through
telesales activities by demonstrating business value. Responded
to requests for information, bids, and proposals; utilized
expertise in responses to large federal bids. Led the corporate
accounts team in the Top 10 at Zones for four years
Earned promotions in three phases. Awarded
as a Pioneer Club Member in 20xx. Gained recognition as a
member of the Achievers Club for $300,000+ margins in 20xx,
20xx, and 20xx.
Won kudos for closing the sale over the
telephone and as the first Account Executive to book a
one-purchase order transaction in excess of $1.5 million.
Served as the number one sales professional in Microsoft and
Adobe software sales.
"Cold Calling for Cowards" - Jerry Hocutt
"Developing the Leader Within You"- John C. Maxwell
"Developing Leadership" - John C. Maxwell (audio training)
Read various Dale Carnegie publications which include "How
to Win Friends & Influence People"
Certification: ValueVision -
Value Selling Graduate
Associate Degree Program:
Emphasis in Business, XYZ Community College, Dover, NJ,
MS Word, MS Excel, MS Publisher, MS
PowerPoint, MS Outlook, GoldMine, ACT!, Internet Explorer, Adobe