123 Elm Street, Miami, FL 33183, (305) 555-5555, firstname.lastname@example.org
Record of success in event planning, tourism, and travel services
SUMMARY OF QUALIFICATIONS
Expertise in all aspects of hospitality, tourism, travel, and
catering for corporate, leisure, and group clients. Adept at
producing events and specialty travel programs. Outstanding
communication and facilitation skills. Experience coordinating
celebrity and high-profile events. Conscientious, organized, and
|Strategic & Logistical Planning
Client & Vendor Relations
Billing & Reconciliation
Budgeting & Cost Control
|Hospitality & Travel Management
Marketing & Promotions
VIP & Celebrity Support
ABC TRAVEL, INC., Miami, FL
America's Leading Travel Agency of the Year 20xx" with offices
nationwide. Specialized in collegiate travel for athletic teams,
sports fans, students, faculty, and staff. Anthony Travel is the
leader in sports and university travel management.
Travel Consultant (20xx - 20xx)
Supported clients via phone and e-mail. Booked airfare, bus,
cars, and hotels. Processed exchanges and refunds for airline
tickets. Assisted with international travel issues, including
passports, visas, and currency. Arranged international travel
for student groups. Issued International Student Identification
Cards. Led new agent training.
Recruited, scheduled, and supervised student workers.
Selected to act as the primary customer contact for the student travel program.
Determined customer needs and provided
world-class service to corporate, leisure, and group travel
customers. Interacted with clients via phone and e-mail. Booked
airfare, cars, and hotels. Aided clients with matters regarding
passports and visas. Processed exchanges and refunds for airline
tickets. Developed knowledge and experience in all areas of
operations for full-service travel agencies.
BCD TRAVEL SOLUTIONS, Miami, FL
Domestic Travel Consultant (20xx - 20xx)
CDE TRAVEL CORP., Miami, FL
Corporate/Executive Travel Consultant (20xx - 20xx)
Planned and conducted formal training for newly hired and seasoned agents.
Selected to assist VIPs and executives at a top customer, Bank One.
Ensured outstanding service to customers by monitoring agent phone activities and analyzing daily statistics.
DEF TRAVEL RESOURCES, Miami, FL
Corporate Travel Agent (20xx - 20xx)
Surpassed all sales expectations, winning
awards, which included "20xx Top Corporate Sales Agent of
the Year," "20xx Top Hotel Sales," and "20xx Top Northwest Sales."
Delivered outstanding customer service and supported co-workers. Recognized with the "20xx
Team Player Award" and the "20xx Image Award."
XYZ ASSOCIATED SCHOOLS, INC., Miami, FL
Certificate: Travel & Tourism