Name
Address
Phone No.
Email
_____________________________________________________________________________________
PROFILE
Highly efficient, reliable and industrious WAITRESS with strong
interpersonal, training and communication skills gained via 19
years of exemplary and loyal service for busy establishments
within the hotel and catering sector.
CAREER AND ACHIEVEMENTS TO DATE
May 2000 - Present Waitress
Springdales Hotel
New York
Key Achievements
- Commended for being an efficient breakfast waitress for 70
covers.
- Entrusted with providing dining service during afternoon tea
for 120 covers.
- Consistently provided the highest standards of service &
integrity.
- Successfully managed, monitored and controlled all food and
beverage operations.
- Forged strong relationships with customers, staff, guests and
group organisers.
- Excellent client rapport and commended for improving hotel
ambience.
- Commended for providing and ensuring highest standards of
customer service.
- Provided numerous successful sales/ marketing recommendations
to board.
QUALIFICATIONS
Sep 1996 - Jun 1997
- BETD Hotel,
Catering & Institutional Management
SKILLS
- Strong management, training and motivational skills.
- Extensive hotel/ catering management experience and expertise.
- Excellent interpersonal, verbal and written communication
skills.
- Natural ability to work on own initiative or as part of team.
- Excellent teambuilding skills.
- Strong organisational skills.
- Strong attention to detail.
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