ANDREA L. PARSONS
2709 Briarcliff Circle • Atlanta, GA 32306
(404) 555-1212 • [email protected]
DEDICATED CUSTOMER SERVICE PROFESSIONAL
~ Available for Relocation ~
Joyful employee that aims to elevate the client experience by consistently maintaining a cheerful attitude. Genuinely enjoys positions requiring extensive human contact. Comfortable in communicating with people from various cultures and backgrounds. Takes great pride in teaching and leading by example.
Poised, confident and experienced presenter. Skilled at delivering statewide staff training sessions for national massage therapy company. Swimming instructor for various clientele (including infants, toddlers, adolescents, adults and seniors), with instruction experience in both group and private settings.
Certified in American Red Cross CPR & First Aid. Routinely undergoes recurrent training in lifesaving techniques that ensure the safety of swimming students. Socially perceptive, with experience in assessing individuals' physical limitations in relation to environmental risk factors.
Proven track record of accomplishment in positions where maturity, sound judgment and rational thinking are critical to performance. Adept at changing gears when situations dictate. Active listener, practiced in resolving customer complaints and promoting conflict resolution.
Consistently maintains an excellent record of being on time, prepared and eager to take on new responsibilities. A seasoned professional who recognizes the importance of communication, honesty and trust in a team setting.
CERTIFIED NURSING ASSISTANT | 2010 – Present
CHILD LIFE VOLUNTEER | 2009 – Present
Levine Children's Hospital
Presbyterian Children's Hospital
YOUTH& ADULT SWIM INSTRUCTOR | 2006 – Present
YMCA - Greater Charlotte
CLINIC ADMINISTRATOR | 2006 – 2010
MEMBERSHIP MANAGER | 2008 – 2009
YWCA Central Carolinas
East Carolina University
Greenville North Carolina
Bachelor of Arts, 2005
Minor: Child Development & Family Relations
ACTIVITIES & ACHIEVEMENTS_____
Child Life Council Member
Varsity Swim Team Captain
100% Collegiate Athletic Scholarship Award
2003 & 2004 CUSA Swimmer of the Year