FINANCIAL FRED
555 Your Street • Amityville, NY 11739 • (555) 555-5555 • [email protected]
FINANCIAL SERVICES
Credit & Collection / Customer Care Management
Broadly experienced in financial services and customer care management across banking, insurance, healthcare and telecommunications industries. Knowledgeable, analytical, and personable with excellent problem solving skills and strengths in areas of credit & collection, financial planning & reporting, and risk management. Proven ability to drive business growth and improve workflow efficiencies while maintaining the highest standards in customer service and adherence to regulatory guidelines. Proficient in the use of collection and database systems.
PROFESSIONAL EXPERIENCE
Collection Agent, ABC Worldly Wireless, Yonkers, NY, 6/01 – present
Field Marketing Representative, Complete Healthplan, Bronx, NY, 2/01 – 5/01
Collection/ Customer Service Agent, Computer Warehouse, Port Washington, NY, 9/00 – 1/01
Collection Agent, Citibank, New York, NY, 9/97 – 8/00
Collection Agent, Financial Services, Patchogue, NY, 8/95 – 1/96
Telemarketing Representative, Simon & Simon, New York, NY, 10/89 – 9/90
Account Representative, Aetna Life, West Islip, NY, 10/88 – 7/89
Financial (Database) Programmer, EAB Bank, New York, NY, 6/87 – 10/88
CREDIT & COLLECTION / FINANCIAL SERVICES & REPORTING
CUSTOMER SERVICE / SALES MANAGEMENT
EDUCATION
State University, Any Town, NY
B.S. in Marketing, 1992
A.A.S. in Business Administration, 1981
MILITARY BACKGROUND
Fleet Technician, United States Army, Nationwide Bases, 1988 – 1992