Healthcare IT Manager Resume

JANE DOE, MBA, BSN, RN
Phone • Email

 

HEALTHCARE IT MANAGER

Blends business acumen and technical expertise with significant nursing experience, including tenure as a Critical Care Nurse, to develop or select tools, processes, and software that meets the needs of busy healthcare operations. Offers a deep understanding of patient services, including chart audit/review, healthcare support, regulatory compliance, doctor/physician collaboration, and employee training on healthcare systems.  Possesses the expertise to positively impact sales and business development while minimizing risk and protecting the operation’s bottom-line profitability. Excels at communicating and partnering with diverse stakeholders, from healthcare providers to nursing staff/MDs to patients.

Core Strengths: Needs Analysis – Vendor Relations – Negotiations – Project Management – Compliance – Auditing – Training & Development – Strategic Planning – Quality Control – Policy Development – Process Improvement – Risk Management – MCG/CMS – HER/EMAR/EMR – HAIs/CLABSI Reporting – Utilization Review – ICD-10 – HIPPA

SELECT CAREER HIGHLIGHTS

• Assigned to Hospital Name to implement and launch all new software and EHR for a premier hospital, overseeing implementation and support for more than 200 different applications.
• Provided education to 500+ users/staff/physicians for new implementations and updates/upgrades of EHR.
• Worked on the implementation of Tele-tracking and e-Prescribing systems to enhance hospital capabilities, operational efficiencies, and the overall patient experience.
• Proved vital for Hospital Name’s implementation of Eclipsys and MedHost EHR while overseeing communications for the conversion and provision of gap analysis to uncover issues prior to go-live date.

PROFESSIONAL OVERVIEW

Company Name | 2015 – Present
Senior Clinical Analyst

• Organize and manage theclinical component of clinical information system implementations at the facility level, working in close coordination with C-level executives.
• Build within theclinical system processes to support increased and/or advanced clinical functions, such as CPOE, clinical decision support, e-Prescribing, problem lists, and physician documentation.
• Validate all chart documentation for compliance to CMS guidelines and healthcare government regulations.
• Apply advanced knowledge and leading-edge skills inmulti-platform clinical application implementations. 
• Evaluate the effectiveness of training strategies and materials and recommend changes.
• Analyzeclinical systems to identify functional gaps and research potential solutions. 
• Provide education to staff concerning new implementations and updates/upgrades of EHR.

Company Name | 2012 – 2015
Utilization Review & Case Management RN

• Completed CMS and MCG reviews for compliance, capturing avoidable days w/Compare AD.
• Held discussion of complex discharge cases with C-Level management and physicians.
• Evaluated patient’s charts to facilitate discussion with physician, pharmacist, and insurance companies while also handling the potential escalation process as needed.
• Served as the preceptor for new staff for EPIC and MCG training.

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Professional Overview Continued…

Hospital Name | 2010 – 2012
Emergency Room RN/informatics Resource Nurse

• Acted as an ER Nurse and Preceptor, working primarily in oncology and transplant departments.
• Worked as Informatics RN, overseeing implementation of Eclipsys and MedHost EHR; handled communications between hospital units and Information Systems for conversion of Meditech to Eclipsys/MedHost.
• Completed crosswalks and gap analyses, uncovering issues prior to go-live date.

Hospital Name | 2007 – 2010
Cardiac & Stroke Floor RN

• Served as super user for Medical Records Documentation Meditech and MIDAS.
• Worked as preceptor for new RN’s and GN’s as a Cardiac Specialist.
• Delivered presentation of evidence-based best practices to staff.
• Served on Meditech, Infection Control, and Wound Care Committees.

Hospital Name | 2000 – 2007
PACU RN/ER RN

• Served as Critical Care Nurse for patients recovering from surgery and general anesthesia until they were stabilized and transferred to appropriate level/areas of care; worked with dozens of patients each day.
• Acted as a super user for Meditech and T-Systems.
• Mentored new graduate RN’s in PACU and ER operations.
• Served on committees concerning patient care and nursing education.
• Completed patient safety reporting for HAIs (CLABSI and SCIP), representing PACU and OR.

EDUCATION & CREDENTIALS

MBA – University Name / BS, Nursing – University Name
Registered Nurse (RN) (#765455) – State

Technical Skills: EPIC, MCG, Cerner, CSPI, Eclipsys, MedHost, T-Systems, Meditech, CPN, EHR, EMR, CMS, EMAR, Word, Excel, PowerPoint, EDI, Outlook, CAD, GIZA, GEMMS, ATLAS, Visio. ACLS, PALS, BLS, and NIH Stroke Certifications

COMMUNITY INVOLVEMENT

Member and Supporter of the National Charity League, Shoes for Orphan Souls, Lymphoma & Leukemia Society, National Kidney Foundation, American Heart Association, American Lung Association, and Habitat for Humanity

* See the corresponding Healthcare IT Manager cover letter sample.