JANE DOE
123 Main Street | Anytown, USA 12345
877-875-7706 | [email protected]
SUPPORT COORDINATION SPECIALIST
Energetic professional with experience in coordination of provider services and client care for mission-oriented organizations. Expertise in connecting clients and providers that care for diverse and underserved populations. High level of performance in customer service and home office support.
Core Knowledge & Skills:
Relationship Building with Community Service Providers | RFP Preparation and Coordination | Staff Training | Procedure Development | Team Leadership | Creative Problem Solving | Community Outreach | Catastrophic Event Shelter Management | Disaster Evacuee Case Management
PROFESSIONAL EXPERIENCE
EARLY STEPS, LOUISIANA'S EARLY INTERVENTION SYSTEM, Shreveport, LA
System Point of Entry Region 7 Office Manager | 2006 – 2009
Manage referrals for children ages birth to 3 with disabilities and/or developmental delays for enrollment in natural environment services.
PRAESES CORPORATION, Shreveport, LA
Accounting Assistant | 2001 – 2002
Tracked receivables throughout the organization, which owned 5 companies and employed 125+ staff, managed billing processes, and ensured prompt customer payments. Re-hired by company after a period of company-wide layoffs due to expertise and stellar performance in prior position.
Sales Support Assistant | 1999 – 2000
Managed diverse needs of external sales force, including interviewing and hiring representatives, arranging travel, developing training materials, and acting as operational hub for geographically distributed team.
...Professional Experience Continued
2 | L. ELAINE DEATON
Professional Experience Continued...
Receptionist | 1998 – 1999
Public's point of contact on 14-line telephone unit. Managed office supply inventory and maintenance of business equipment. Supported Human Resources Manager in daily projects.
HIRSCH COLISEUM HURRICANE DISASTER RELIEF SHELTER / CENTERPOINT SOCIAL SERVICES, Shreveport, LA
Case Manager (Internship) | 2005
Assisted with Hurricane Katrina shelter management.
LSU-S KATRINA DISASTER RELIEF SHELTER / MENTAL HEALTH SERVICES, Shreveport, LA
Case Manager (Internship) | 2005
Assisted with Hurricane Katrina shelter management, focusing on evacuees' mental health needs.
RHYMES AND READING PROGRAM, Shreveport, LA
Research Assistant (Internship) | 2005
Researched the effectiveness of community members as resources for students with poor reading skills.
Taught a fluency reading program 3 times weekly and recorded data on reading improvement.
RESEARCH
Lusk, M.M., Welch, M.D., Deaton, L.E. and Bearden, H. (2006, March). Examining the relationship between home environment and early literacy skills. Paper presented at the 2006 LERA Conference in Alexandria, LA. Concluded that as SES increases, so does the daily number of words spoken to children, which affects their literacy development.
HONORS AND AWARDS
Phi Kappa Phi Honor Society, 2005. Invited into Academic honor society for being in top 7.5% of class.
Psi Chi Honor Society, 2005. Invited into Psychology honor society for being in top 35% of class.
Chancellor's Honor Roll Lists: Summer 2003 – Spring 2004, Fall 2004 – Spring 2005, Fall 2005.
LSU-S Psychology Club, Vice-President, 2005 – 2006.
Psi Chi Chapter at LSU-S, Secretary, 2005 – 2006.
PROFESSIONAL DEVELOPMENT
Louisiana State University / Shreveport, LA
2002 – 2006, B.S. in Psychology
Overall GPA: 3.85, Major GPA: 4.0