### Street • City, State, Zip Code
Mobile: +888.123.4567 • Email: [email protected]
PROJECT MANAGEMENT | CUSTOMER RELATIONS | GENERAL/OFFICE ADMINISTRATION
Dedicated office manager with 20 years of experience in office administration, executive support, project coordination, accounting support, customer service and human resources. Proven track-record of exceeding expectations with high productivity and quality standards. Effective communicator with strong interpersonal and relationship management skills.
SKILLS & COMPETENCIES
- General/ Office Administration
- Client Relationship Building
- Records Management
- Scheduling and Coordination
- Inventory/ Stock Control
- Quality and Safety Compliance
- Projects Administration
- HR and Training Support
- Cross-functional Team Collaboration
- Reports Preparation and Filing
Office Manager | Aug 2013 – Present
Standard Mutual Group Ltd., NZ
- Oversee office administration to ensure operations run smoothly.
- Provide executive assistance to 3 directors in a variety of functions.
- Carry out office-related tasks, including purchasing office supplies, maintaining sales materials, answering phone calls, greeting clients, and updating electronic filing systems.
- Handle salary and contractor payments, staff bonuses, employee inductions/ terminations and staff monitoring.
- Maintain and update information on timesheets and invoices.
- Administer company expenses by entering supplier invoices, gaining authorization to pay supplier invoices, updating payment details, and answering accounts payable/ receivable.
- Prepare and disseminate management reports.
- Handle assessment and streamlining of office general expenditures.
Office Manager | Apr 2000 – Jul 2013
Police PMO Services, NZ
- Assisted in handling New Zealand Police project management services.
- Provided administration support to PMO Manager and Director as well as coordinating schedules and travel arrangements.
- Acted as liaison for all PMO services.
- Reviewed and filed manuals, guidebooks and forms.
Executive Assistant | Jan 1998 – Mar 2000
E-Booking Limited, NZ
- Provided administrative support to Director and Marketing Manager, including events management, call screening and recording, database management and document compilation.
- Prepared presentations of timely reports and internal correspondences.
- Developed proposals for new clients and consolidated new leads.
- Acted as active member of ISO 9001 Implementation Team.
Senior Support Officer | Jan 1995 – Dec 1997
Ministry of Youth Affairs, NZ
- Carried out secretarial functions, including finalizing all documents, preparing travel arrangements and taking meeting minutes when necessary.
- Assisted CEO as needed and provided support to operations manager.
- Coordinated with external agencies, vendors, suppliers and community partners.
EDUCATION & TRAINING
Certificate in Project Management, Project Solutions International, 2008
Certificate II in Office Support & Administration, Power-up Training Providers, 2007
Certificate in Office Management, California State University, 1991
Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)