JESSE KENDALL
123 Elm Street • Herndon, VA 20171
703.555.5555 • [email protected]
PROPERTY MANAGEMENT QUALIFICATIONS
Veteran property manager with more than eight years of experience ensuring profitability and developing strong tenant relationships. Accomplished leader repeatedly recognized for outstanding performance, exceeding goals, and generating new revenues. History of excellence in interpersonal communication, relationship development, and establishing rapport. Expert ability to train clients and educate tenants while clarifying complex issues. Proven ability to save costs and grow revenue through analytical thinking and financial management. Highly skilled in mediation and negotiation. Proficient in Windows XP, Word, Excel, Outlook, Lotus 1-2-3, Quicken and QuickBooks.
PROFESSIONAL EXPERIENCE
ABC PROPERTIES – Herndon, VA | 20xx to Present
Community Manager: Manage team of seven engaged in property management operations for residential communities and in ensuring long-term profitability. Hire, recruit, and develop staff with the goal of ensuring excellent service, business orientation, and internal promotability. Mentor and train managers and assistant managers in budgeting, staffing, hiring, workforce management, sales, and services. Develop budgets and forecasts and optimize opportunities for new marketing prospects.
Key Accomplishments:
BCD PROPERTIES – Herndon, VA | 20xx to 20xx
Property Manager: Provided property management for a 40-unit residential rental property. Oversaw tenant selection, lease management, insurance, and tax accounting. Directed maintenance, major repairs, and daily operations. Managed utilities, collected rent, and conducted tours of the property for prospective tenants.
Key Accomplishments:
EDUCATION & DEVELOPMENT
Bachelor of Arts Degree in Business Administration
XYZ University, Herndon, VA
Professional Development
Archstone-Smith Interviewing ~ VA Residential Lease Agreements ~ National Leadership Business Conference